Title | Patient-centered care requires a patient-oriented workflow model. |
Publication Type | Journal Article |
Year of Publication | 2013 |
Authors | Ozkaynak, M, Brennan, PFlatley, Hanauer, DA, Johnson, S, Aarts, J, Zheng, K, Haque, SN |
Journal | J Am Med Inform Assoc |
Volume | 20 |
Issue | e1 |
Pagination | e14-6 |
Date Published | 2013 Jun |
ISSN | 1527-974X |
Keywords | Delivery of Health Care, Humans, Medical Informatics, Patient-Centered Care, Workflow |
Abstract | Effective design of health information technology (HIT) for patient-centered care requires consideration of workflow from the patient's perspective, termed 'patient-oriented workflow.' This approach organizes the building blocks of work around the patients who are moving through the care system. Patient-oriented workflow complements the more familiar clinician-oriented workflow approaches, and offers several advantages, including the ability to capture simultaneous, cooperative work, which is essential in care delivery. Patient-oriented workflow models can also provide an understanding of healthcare work taking place in various formal and informal health settings in an integrated manner. We present two cases demonstrating the potential value of patient-oriented workflow models. Significant theoretical, methodological, and practical challenges must be met to ensure adoption of patient-oriented workflow models. Patient-oriented workflow models define meaningful system boundaries and can lead to HIT implementations that are more consistent with cooperative work and its emergent features. |
DOI | 10.1136/amiajnl-2013-001633 |
Alternate Journal | J Am Med Inform Assoc |
PubMed ID | 23538724 |
PubMed Central ID | PMC3715352 |
Grant List | P30 CA046592 / CA / NCI NIH HHS / United States |
Research reported in this publication was supported by the National Cancer Institutes of
Health under Award Number P30CA046592. The content is solely the responsibility
of the authors and does not necessarily represent the official views of the
National Institutes of Health.
Research reported in this publication was supported by the National Cancer Institutes of
Health under Award Number P30CA046592 by the use of the following Cancer Center
Shared Resource(s): Biostatistics, Analytics & Bioinformatics; Flow Cytometry;
Transgenic Animal Models; Tissue and Molecular Pathology; Structure & Drug
Screening; Cell & Tissue Imaging; Experimental Irradiation; Preclinical
Imaging & Computational Analysis; Health Communications; Immune Monitoring;
Pharmacokinetics)
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